Request routing

Send the request to the right place.

Choose the channel that matches your request so it reaches the right queue.

01

Choose a support route

Conversion problems, partnerships and rights requests are reviewed separately.

01

技術サポート：

Conversion failures, missing formats and download problems

[email protected]
02

ビジネス関連のお問い合わせ：

Partnership, product and business enquiries

[email protected]
CHECKLIST

What to include

A reproducible report is usually resolved faster.

  1. 01The source URL or affected SaveHub page
  2. 02The requested format and quality
  3. 03The exact error and approximate time
返信時間について 営業日にいただいたお問い合わせには、24～48時間以内にご返信するよう努めています。
Conversion help